Contact information

We're here to help you honor your beloved companion. Reach out to us through any of the methods below.

• Customer Support Email:

• support@lovenary.com

  
  (We strive to respond within 24 hours)

• Live Chat: Click the chat icon in the corner!
  *(24/7 automated responses, live agent available during business hours)*

About Our Operations: Lovenary is a global brand dedicated to pet parents worldwide. Our team operates internationally, with our design and support hub based in China. This allows us to create high-quality, handcrafted memorials and offer them at a compassionate value. All orders are shipped from our fulfillment centers in the US for fast delivery.